At payung 99, your privacy is our priority. This page explains in detail how we collect, store, use, and protect your personal data as a registered Malaysian player on our platform.
Six core data protection commitments we make to every player in Malaysia at payung 99.
All payung 99 player personal data and financial information is protected with industry-standard 256-bit SSL encryption. Both data in transit and data at rest are encrypted to prevent any unauthorised access.
Payung 99 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — we are simply its responsible custodian.
Data collected is used solely for the purposes clearly stated in this policy — identity verification, transaction processing, service improvement, and account security. There is no hidden or undisclosed use.
All payung 99 player data is stored on secure servers with strict access controls. Our servers are protected by multi-layered firewalls, 24/7 monitoring, and regular security audits conducted by independent third parties.
As a registered payung 99 player, you have the right to request access to your personal data, correct any inaccurate information, and in certain circumstances, request its complete deletion.
In the event of any security breach affecting your data, payung 99 is committed to notifying you within a reasonable timeframe after we have confirmed the incident, in accordance with Malaysian legal requirements.
We respect and uphold these data protection rights for every one of our Malaysian players.
Request a copy of all personal data we hold about you at any time.
Request correction of any inaccurate or incomplete data in your records.
Request the deletion of your personal data under certain circumstances as provided by law.
Request that we restrict how we process your data under certain circumstances.
Receive your personal data in a machine-readable format for portability.
Object to the processing of your data for direct marketing or profiling purposes.
Withdraw consent for the processing of your data at any time without affecting core services.
Contact support@payung99.click to exercise any of the rights above. We will respond within 14 business days.
Payung 99 ("we", "our platform") respects the privacy of every individual who interacts with our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use payung 99's website and services, accessible at payung99.click.
This policy applies to all users of the payung 99 platform in Malaysia, including registered players, website visitors, and anyone who contacts our support team. This policy is to be read together with Terms & Conditions us.
By using the payung 99 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
📌 Note: payung 99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all our data collection and processing practices align with the applicable legal requirements in Malaysia.
Payung 99 collects various types of information to provide, maintain, and improve our services for Malaysian players. The following are the categories of data we collect:
| Data Category | Example | Primary Purpose | Required? |
|---|---|---|---|
| Identity | Name, MyKad, date of birth | KYC verification, age restriction | Yes |
| Contact | Phone, email | Communications, OTP, notifications | Yes |
| Financial | EWallet, bank account | Deposits, withdrawals, AML | Yes |
| Games | Betting records, winnings | Customer support, audits | Automatic |
| Technical | IP address, browser, device | Security, fraud prevention | Automatic |
| Cookies | Session, preferences | User experience, analytics | Optional |
Payung 99 collects your data through several different channels throughout your time on our platform:
Payung 99 only processes your personal data for legitimate, necessary, and transparent purposes. The following outlines the specific purposes for which we process your data:
We use your data to create and manage your payung 99 account, verify your identity, process deposits and withdrawals in MYR via payment methods such as Touch 'n Go, DuitNow, and FPX, and provide access to all games on our platform.
Technical data and transaction records are used to detect and prevent fraud, money laundering, and platform abuse. payung 99 employs automated monitoring systems and manual reviews to ensure the safety of our player community.
We are required to process certain data in order to comply with Malaysian legal obligations, including anti-money laundering (AML) requirements, age verification, and reporting to the relevant authorities when required by law.
Player usage data and feedback are used to understand how players use payung 99, identify technical issues, and improve the platform's interface and functionality over time.
With your consent, we may use your contact information to send you notifications about promotions, bonuses, and platform updates from payung 99. You may unsubscribe at any time via the unsubscribe link in any email or by contacting our support team.
Payung 99 does not sell your personal data to any party. However, in limited and specific situations, we may share your data with the following parties:
All third parties with whom we share data are bound by confidentiality agreements and are only permitted to use your data for the specific purposes agreed upon with payung 99. They are not authorised to process your data for any other purpose.
Payung 99 invests heavily in security infrastructure to protect your data. The technical and organisational security measures we have in place include:
Payung 99 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required under applicable Malaysian law — whichever is longer.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | For the duration of active account + 5 years | Malaysia PDPA & AML Compliance |
| Financial transaction records | Minimum 7 years | Malaysian tax and AML requirements |
| Access & session logs | Rolling 90 days | Security & fraud detection |
| KYC / Verification Data | 5 years after account closure | Legal compliance requirements |
| Customer support records | 3 years after case closure | Future dispute reference |
| Marketing data (with consent) | Until consent is withdrawn | Based on user consent |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Payung 99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your experience on the payung 99 platform.
The payung 99 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from children or minors.
Should we discover that we have inadvertently collected personal information from someone under the age of 18, we will take immediate steps to delete that information and close the account concerned without any refund.
If you are a parent or guardian who believes your child has registered or used the payung 99 platform while underage, please contact us immediately at support@payung99.click so we can take the appropriate action.
As a digital platform, your personal data may be processed or stored on servers located outside Malaysia in certain contexts, such as the use of cloud services and global technical infrastructure.
When your data is transferred outside Malaysia, payung 99 ensures equivalent protections are in place through:
Payung 99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or business operations. We will notify you of any material changes through:
Your continued use of the payung 99 platform after any updates to this policy take effect constitutes your acceptance of the revised policy. The "Updated" date at the top of this page will always reflect the latest version.
📌 Current Version: This Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request at support@payung99.click.
If you have any questions, concerns, or wish to exercise your data protection rights regarding how payung 99 handles your personal information, please contact our Data Protection Officer (DPO) through the following channels: